We are following the very latest government advice to protect our customers and colleagues and to continue to supply safe drinking water and sewerage services as normal.
The World Health Organisation says there is no risk to tap water which is disinfected with chlorine to kill harmful bacteria as part of the treatment process.
While this is a challenging time for everyone, we have tried and tested plans which we have put into action to ensure our services are delivered safely.
We are focusing on our essential services to customers and it is likely that we might have to cancel some non-urgent work. We’re sorry if this causes some disruption but it’s an important part of our plan to keep everything going as normal and keep people safe. For essential work where we have to visit your property, such as clearing a sewer blockage, we request that you maintain a safe social distance from our workforce in line with the government's advice to protect both you and our c5 steps to working safely
Practical actions for businesses to take based on 5 main steps.
Make sure you read all the guides relevant to your workplace. Each guide has specific actions for businesses to take based on these steps. Further guidance will be published as more businesses are able to reopen.
2. Develop cleaning, handwashing and hygiene procedures - You should increase the frequency of handwashing and surface cleaning.
3. Help people to work from home by discussing home working arrangements.
4. Maintain 2m social distancing, where possible
5. Where people cannot be 2m apart, manage transmission risk where it’s not possible for people to be 2m apart, you should do everything practical to manage the transmission risk by. Face mask, gloves and visors.